Where we deliver
We deliver to all 27 member states of the European Union. We do not ship outside the EU.
Cost
Delivery costs a flat EUR 20.00 per order, regardless of the number of items. The cost is shown in the cart and at checkout before you pay.
Dispatch and delivery times
Orders are dispatched within 48 hours (business days) after payment. Delivery by tracked courier takes 3–7 business days depending on the destination country. You receive a tracking number by email when the parcel is handed to the courier.
Prices
All prices on this site are final prices in euro (EUR). SIA VTLSHOP is not registered for VAT; no VAT is added at checkout and no VAT is shown separately on the invoice. There are no customs duties for deliveries within the EU.
Damaged parcel
If the parcel arrives damaged, note it with the courier if possible and email us photos within 3 days. We will replace the item or refund you.